Since 1956, Davis Cleaners has been handling couture garment care for Chicago’s elite, renowned for its precision, craftsmanship, and service beyond compare. In tune with contemporary expectations, it has introduced a mobile phone app for pickup requests—convenient for the modern lifestyle but upholding its legacy of luxury and exclusivity.
Accordingly, Davis says that “Users need to have an active account to access this application, This reflects the confluence of tradition, modernity, and its personalized service.
Time, Team & Tenure
Hours delivered back to the business
years of collaboration.
Team members
Challenge
While the reputation of Davis Cleaners stood out, a modern operational challenge lay before it. Their premium clients, consisting of executives, professionals, and long-term loyal customers, found it rather inconvenient to schedule pickups via a phone call or personal visit.
Key challenges included:
- Manual scheduling of pickups and deliveries.
- No centralized system for order tracking or status updates.
- Time-consuming administrative tasks for staff.
- Lack of a digital platform for premium client engagement.
The brand wanted to modernize its operations while maintaining the personalized service and exclusivity that defined its success.
The Goal
The goal was clear: to create a mobile app that seamlessly extends Davis Cleaners’ luxury experience into the digital space. The new app needed to:
- Simplify scheduling for pickups and deliveries.
- Provide real-time updates and communication with clients.
- Offer a secure platform exclusive to verified, active customers.
- Reflect the brand’s sophistication through elegant design and smooth usability.
Integrate with backend systems for efficient order management.
Our Approach
- Company Research – Studied Davis Cleaners’ operations, clients, and the company’s personality in order to design an exclusive, precise, and effortless digital experience.
- Design & Integration – Created a sleek, minimalist UI using Davis’ brand assets — clean layouts, white space, and luxury tones that reflect their couture heritage.
- Technology Stack –Built on iOS (Swift) with Node.js backend and MongoDB database for real-time data, security, and scalability.
- Secure Access – Restricted usage to verified existing clients ensuring exclusivity and data protection.
- Testing & Optimization– Integrated with internal systems and performed rigorous testing for seamless navigation, instant updates, and reliable performance.
The Solution
Through the application, the clients can do the following:
- Schedule pickups and deliveries anytime.
- Track order status and receive live updates.
- View service history and manage profiles securely.
- Experience the same trusted care, now enhanced with convenience.
The app reinforces Davis’ commitment to quality while bringing timeless craftsmanship into the modern era.
Results
Streamlined operations: Automated scheduling reduced staff workload.
Improved Customer Engagement: Real-time updates and easier accessibility.
- Enhanced brand perception: A perfect blend of luxury and innovation.
- Faster Service Request: Reduced turnaround time for pickups and deliveries.
Conclusion
Davis blended decades of craftsmanship with Swift, Node.js, and MongoDB to create a premium digital garment care experience.
From legacy processes to seamless digital platforms, we help brands evolve without losing their essence — combining innovation, design, and technology to deliver real impact.
Looking to modernize your traditional business? Connect with Encoresky to make it happen.
