Dorotheum – Fully Automated AI Chat Agent

AI Chatbot
Project Overview

We developed a fully automated AI Chat Agent designed for a bidding platform (paintings, collectibles, etc.). Capable of understanding both text and images. It can search live prices, product links, and even identify items from images like old coins & etc. The system integrates multiple technologies to create an end-to-end solution that delivers accurate responses, and we also suggest the best-fit products as per the user’s intent.

Reviewed on
Rated 5 out of 5
200
+

Hours delivered back to the business

4
+

Team members

Key Capabilities:

  1. Multimodal interaction (text + image understanding)

     

  2. Smart knowledge retrieval using Qdrant

     

  3. Workflow automation via n8n

     

  4. Scalable deployment on VPS

     

  5. Real-time response generation through OpenAI models

Challenges Faced

Designing a unified system that handles text and images. It routes to the product page. Ensuring fast and accurate vector search for large knowledge bases.

Creating stable communication between APIs, Flask backend, and n8n workflows. Handling concurrency on VPS while keeping latency low.

Maintaining reliability during workload spikes. Optimizing chatbot logic & prompt engineering to avoid hallucinations

Approach & Implementation

  • Built a modular backend in Python + Flask for clean API routing

  • Implemented Qdrant for high-speed semantic vector search

  • Integrated OpenAI Vision + GPT models for multimodal understanding

  • Automated complex workflows using n8n, reducing manual operations

  • Used Selenium to perform data scraping.

  • Deployed the entire system on a VPS for stable, scalable performance

  • Added monitoring, logging, and fallback responses for better reliability

  • Created a structured prompt and context management pipeline to improve accuracy
AI Chat Agent

Results


Conclusion

This AI Chat Agent goes beyond a traditional chatbot, acting as a powerful automation engine for real-world use cases. For bidding platforms dealing in paintings, collectibles, etc., it enables instant price checks, product link discovery, and image-based searches (such as identifying old coins or paintings). By combining multimodal AI, vector search, and automated workflows, the solution helps businesses operate faster, smarter, and with only 1-2% manual effort.

Technology that we use to support Dorotheum.

Python
Flask
Qdrant Vector Database
OpenAI Vision
OpenAI ChatGPT
n8n
Selenium
VPS

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