UncleFitter is a revolutionary platform designed to simplify car maintenance and elevate the customer experience.
By combining technology and automotive expertise, UncleFitter offers a convenient solution to all your car-related needs. With just a few taps on your smartphone or clicks on the website, you can now book experience hassle-free, expert, highly skilled and talented car mechanics at your preferred location with UncleFitter.
Hours delivered back to the business
years of collaboration
Team members
The Challenge
When uncleFitter reached out to EncoreSky, they were in search of a platform that epitomized simplicity and efficiency, enabling users to effortlessly book services through a few intuitive steps. They were on the hunt for a partner who could resonate with their vision and business intricacies. The pivotal features they underscored encompassed a user-friendly booking journey, streamlined onboarding, and engaging touchpoints to elevate the user experience. In addition to these, the inclusion of a robust support mechanism to oversee bookings and coordinate with mechanics was deemed essential. While the idea brimmed with potential, it beckoned challenges, especially in terms of scalability, security, and delivering a premier user experience.
What did EncoreSky do
The partnership between EncoreSky Technologies and Uncle-Fitter exemplifies the transformative power of technology, creating industries that prioritize users and boost efficiency. Encoresky’s design team meticulously fashioned wireframes and mockups, sculpting the blueprint for both the website and mobile app interfaces.
Utilizing cutting-edge project management techniques and tools, Encoresky seamlessly monitored progress, set clear milestones, and ensured open, effective communication with Uncle Fitter throughout the journey. With precision and flair, Encoresky rolled out a sophisticated website, an intuitive customer application, and a specialized mechanic application.
The Results
- 100K users base
- 5* rating across the platforms
- Well designed back office web app
- Better customer retention rate
